Customer
Service
How
to order
| Online |
(24
hours a day, 7 days a week):
Ordering is easy. After you have selected a product or products, simply
click on the "buy now" button and print out the manual order form.
Fill out all billing and shipping information and then mail or fax
your form. |
| |
| Phone |
(773)
784-0736 – From 9:00am to 5:00pm (Eastern Standard Time) Monday
through Friday and 12:00 pm to 5:00 pm Saturday and closed Sunday.The
designer herself, will be available with a return call, to answer
any of your order or product questions. If you need assistance outside
of the hours listed above, please leave a message and Sharon will
personally return your call as soon as possible. |
| |
| Fax |
(773)
784-0736 (9:00am-5:00pm, 7 days a week): Please include
phone number, fax number and e-mail address on all faxes so that we
can confirm receipt of your order. Please remember to add the appropriate
shipping, handling and sales tax charges. |
| |
| Mail
Order |
To
pay by check or money order, print our manual order form and mail
your order to us. Please include a phone number should we need to
contact you about your order. Complete your order form with product
numbers, styles and quantities. Your check or money order make payable
to: Sharon DeLaCruz, include the total amount of charges with shipping
and handling, oversize charges and sales tax if applicable. |
| |
| Mail
to |
Sharon
DeLaCruz
Quilt Designs
P.O. Box 11715
Chicago, Illinois 60611 |
| |
Sales
Tax
|
Illinois
Residents add 8.75% Sales Tax.
|
| |
Shipping
and Handling
|
We
ship to addresses in the 50 States, U.S. Territories, U.S. military
installations and Canada. Within the 48 contiguous states, orders
will ship via UPS (unless a different ship method is selected or delivery
address is a PO Box). Shipments to AK, HI, U.S. Territories, U.S.
military installations and Canada will ship via USPS; FedEx and UPS
are unavailable to these destinations. Please allow 3-4 weeks for
delivery to Canada. Delivery to international addresses is additional
surcharges and additional forms. Shipping and handling charges
for your online order will be calculated as follows: |
| * |
UPS
and USPS
|
FedEx
2 Day |
| $0-$25 |
$5.25
|
$14.25 |
| $25.01-$50 |
$7.25
|
$16.25 |
| $50.01-$75 |
$9.25
|
$18.25 |
| $75.01-$100 |
$10.25
|
$19.25 |
| $100.01-$200 |
add
10%
|
add
20% |
| $200.01
+ |
add
8%
|
add
16% |
|
*Please
note that this chart lists introductory rates and is subject to
change at any time without notice. For phone, fax, and mail orders,
shipping and handling will be calculated according to the chart
on the order form. |
Please
allow 7-10 business days (excludes weekends and holidays) for delivery.
|
How
to Order
Sales Tax
Shipping and Handling
Methods of Payment
Gift Certificates
Contact Us
Customer Service
Product Specialist
Merchandise Suggestions
Web site Comments
Web site Development
Job Inquiries
Questions?
Contact
Sharon DeLaCruz
at Quilt Designs 1-773-784-0736.
See Quilt making:
 Studio
Work
Design
Process
See
your quilt made
|
| FedEx
Service |
FedEx
2 Day orders of instock items will be shipped the following business
day and will arrive within 2 business days after being shipped. Some
items cannot be shipped via Fed Ex. |
|
| |
| Destination |
Shipping
Method
|
Price
($US)
|
| Continental
U.S. |
UPS 1-day
|
$19.95
|
| |
UPS 2-day
|
$12.95
|
|
UPS Ground
|
$8.95
|
|
USPS Priority
|
$6.95
|
| Alaska
or Hawaii |
UPS 2-day
|
$19.95
|
| Canada |
UPS International
|
$19.95
|
| U.S.
Territories |
UPS International
|
$25.00
|
| Rest
of the World |
UPS International
|
$25.00
|
|
Shipping
for additional items is $5.00 per item with the exception
of USPS Priority which is an additional $1.00 per item. Please
note that USPS Priority is 1-3 day delivery however, this
is not a guaranteed delivery. If you have not received your
package after 5 business days please contact Customer Service
at 1-773-784-0736.
|
|
| |
Oversize
charges
|
Some
large items are bulky and heavy, our cost to ship them is higher than
for other items. Therefore, we have added a delivery surcharge; this
charge is stated in the productÕs description and is in addition to
regular delivery charges. |
|
| |
Methods
of Payment
|
We
accept checks and money orders.
|
back
to top |
| |
|
Gift
Certificates Coupons
|
Gift
certificates please call (773) 784-0736 to order gift certificates
or redeem coupons. |
|
| |
| Customer
Service
|
We
are a small privately owned business and eager to help you. If you
have a question regarding merchandise, please send us a note here:
customer
service |
back
to top |
| |
Product
Specialist
|
Should
you have specific questions regarding a product or if you need more
help selecting the product that is right for you, please send us
a note here:
product selections
|
|
| |
Merchandise
Suggestions
|
If
you have comments about our existing merchandise or if you have
suggestions about new products, please send us a note here:
merchandise
suggestions
|
back
to top |
| |
Website
Comments
|
If
you have comments or suggestions about our website content or functionality,
please send us a note here:
Website suggestions
|
|
| |
Web
site development
|
If
you are interested in learning more about promoting yourself please
contact:
Sharon DeLaCruz
CRMultimedia
P.O. Box 11715
Chicago, Illinois 60611
Develop
your website inquiry
|
back
to top |
| |
Job
Inquiries
|
If
you are interested in an employment opportunity, please send your
resume to:
Sharon DeLaCruz
CRMultimedia
P.O. Box 11715
Chicago, Illinois 60611
Resume
for job inquiry
|
back
to top |
|
|
Quilt
Designs reserves complete title and full intellectual property rights
of any content you download from this website.
This
site is controlled and operated by CRMultimedia.net :
Sharon DeLaCruz, Quilt Designs
P.O. Box 11715
Chicago, Illinois 60611
773 784-0736 or 847 456-2095
|
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